Any questions? We’ve got you covered.
Product & Quotation Information
1. What information do you need for a packaging quotation?
Please provide the product type, filling capacity, bag type, bag size, order quantity, and number of SKUs required for printing.
2. What is the minimum order quantity (MOQ) for custom pouches?
Minimum Order Quantity (MOQ): MOQ depends on the printing method, with digital printing suitable for small orders starting from 500–1,000 pcs, while gravure printing is ideal for large-scale production with an MOQ of 10,000+ pcs. Our team will recommend the best option based on your order quantity and design requirements.
3. What types of packaging pouches do you offer?
We provide different kinds of products, for example flat pouch, stand up pouch, flat bottom bag, back sealed bag and so on.
Artwork & Design Related
1. What artwork files do you require for custom packaging?
We recommend providing artwork in AI, PDF, or PSD format with clear graphics and outlined fonts. Our team will check the files before production to ensure they are ready for printing.
2. Do you provide design support and dieline templates?
Yes. We provide dieline templates and can offer design guidance to help adjust size, layout, and printing details. If you don’t have finished artwork, our team can assist with the preparation.
3. Will I see a proof of my order before confirmation?
Yes. Before mass production, we can arrange a test print or digital proof for your review, allowing you to check the printing effect, colors, and design details before final approval.
Turnaround Time & Delivery
1. What is the production and delivery time for custom pouches?
Production time is usually 10 working days for digital printing and 22 working days for gravure printing after artwork approval and order confirmation. Delivery time depends on the shipping method and destination.
2. What shipping methods do you offer?
We provide flexible shipping options including sea freight, air freight, and express delivery. Our team will recommend the most suitable method based on your order quantity, budget, and delivery requirements.
3. Do you provide international shipping and order tracking?
Yes, we ship custom packaging worldwide and provide tracking information after shipment. Our team will help you follow the delivery status until your order arrives.
